Shenzhen YOM Technology Co., Ltd.: an overseas brand. Lingxing ERP and Feishu ran in silos, making management blind in real time and data hard for sales to retrieve. Through deep API integration, we connected business flows with collaboration flows, building a one-stop data collaboration center with data-penetration alerts, mobile empowerment, permission control, and dynamic dashboards.
Present real post-launch improvements with quantifiable business metrics, making project value more intuitive and easier to understand.
Business anomaly response speed improved
Frontline sales deal-closing rate increased
Management decision information retrieval efficiency improved
Shenzhen YOM Technology Co., Ltd. is a fast-growing overseas brand whose core business data (sales, inventory, advertising, etc.) lives in Lingxing ERP, while team collaboration and communication center on Feishu. This separation meant management couldn't grasp business dynamics in real time and anomaly response lagged; frontline sales couldn't quickly retrieve data at customer sites, hurting deal-closing efficiency; and manually exported and shared data posed security and timeliness risks.
Business data and collaboration platforms are siloed, response is slow, and decision-making is severely disconnected from execution.
Real-time data-penetration alerts with automatic Feishu bot notifications for faster response
Frontline sales cannot access customer and order data in real time, severely hurting deal-closing efficiency and success rates
Empower business via mobile access, allowing employees to query key information anytime, anywhere and improving response speed
Key indicators in Lingxing (order surges, inventory alerts, ad spend overruns, etc.) are synced to Feishu, automatically triggering bot messages to notify responsible parties. The automated alerting mechanism tripled the team's average response speed to business anomalies, ensuring issues are detected and handled immediately and greatly reducing business risk.
Lightweight data queries and reports are embedded in the Feishu mobile app, so sales and operations staff can access key information—customers' latest orders, product inventory, and more—anytime, anywhere, raising frontline sales deal-closing rates by 25%+. Data access permissions are automatically mapped and controlled according to the Feishu org structure and roles, safeguarding data security. A custom executive dashboard in Feishu aggregates multi-dimensional business data, improving management decision-information retrieval efficiency by over 90%—data flows efficiently while staying secure and controlled.
Business data and collaboration platforms are siloed, response is slow, and decision-making is severely disconnected from execution. Real-time data-penetration alerts with automatic Feishu bot notifications enable faster response. QingDaYun implemented the corresponding system modules through custom development, proven effective across multiple cross-border e-commerce projects.
Frontline sales cannot access customer and order data in real time, severely hurting deal-closing efficiency and success rates. Mobile business empowerment lets employees query key information anytime, anywhere, improving response speed. QingDaYun implemented the corresponding system modules through custom development, proven effective across multiple cross-border e-commerce projects.
More cross-border e-commerce industry case studies are available in the Client Case Study Library, or learn about QingDaYun to understand our delivery methodology.
QingDaYun provides custom digital system construction services for enterprises, with 100+ projects delivered.