Shanghai QQ Gifts specializes in overseas corporate gift customization. Addressing pain points such as long cross-border chains, fragmented stages, and heavy compliance pressure, we built a one-stop cross-border operations platform on a PaaS foundation—linking 20+ nodes from inquiry to customs clearance and tax rebate, integrating logistics and customs systems for fully online, data-driven operations.
Present real post-launch improvements with quantifiable business metrics, making project value more intuitive and easier to understand.
Order processing cycle shortened
Customs document preparation efficiency improved
Customs document compliance accuracy
Shanghai QQ Gift Customization Co., Ltd. focuses on the overseas corporate gift market, combining creative design with supply chain capabilities to provide one-stop cross-border gift solutions from creative planning and production to international logistics, customs clearance, and last-mile delivery. Services cover brand strategy, compliance certification, and overseas warehousing, with business across Europe, the Americas, Japan, Korea, and Southeast Asia, serving clients in internet, finance, and other industries. Backed by a flexible supply chain and digital platform, it supports complex scenarios such as low minimum orders and holiday-peak shipping, living the philosophy of "global vision, local service."
Long, fragmented business process chains and low cross-stage collaboration efficiency severely undermine overall operational efficiency.
Fully online end-to-end processes create a visualized business pipeline with transparent, controllable nodes
Mounting compliance pressure and no visibility into international logistics status make management difficult
Deep integration of cross-border logistics and customs management systems enables intelligent multi-stage collaboration and efficient data exchange
The platform consolidates 20+ business nodes previously scattered across emails and spreadsheets into a visualized business pipeline, covering the full flow from overseas inquiries and order signing through production, quality inspection, and booking/customs to tax-rebate completion. Node statuses update in real time and are visible to all; management can drill into order progress and historical documents in one click—upgrading collaboration from "people chasing tasks" to "tasks finding people." Through process standardization and status transparency, cross-department collaboration improved markedly, overall order processing cycles shortened by 35%, effectively supporting business expansion and refined operations.
Deep integration with freight forwarder and carrier systems enables one-click booking, automatic bill-of-lading generation, and real-time shipping trajectories synced to the customer portal, so overseas customers can check cargo status anytime. The customs module has a built-in compliance validation engine supporting auto-fill and smart validation of commercial invoices, packing lists, and customs POAs. After launch, customs document preparation dropped from an average half day to under 30 minutes with zero errors—eliminating clearance delay risks at the root and greatly boosting customer trust and satisfaction.
Long, fragmented business process chains and low cross-stage collaboration efficiency severely undermine overall operational efficiency. Fully online end-to-end processes create a visualized business pipeline with transparent, controllable nodes. QingDaYun implemented the corresponding system modules through custom development, proven effective across multiple cross-border e-commerce projects.
Mounting compliance pressure and no visibility into international logistics status make management difficult. Deep integration of cross-border logistics and customs management systems enables intelligent multi-stage collaboration and efficient data exchange. QingDaYun implemented the corresponding system modules through custom development, proven effective across multiple cross-border e-commerce projects.
More cross-border e-commerce industry case studies are available in the Client Case Study Library, or learn about QingDaYun to understand our delivery methodology.
QingDaYun provides custom digital system construction services for enterprises, with 100+ projects delivered.